The Vancouver International Airport (YVR) has always prioritized accessibility for their passengers. They have worked to ensure that all features inside the airport can serve and support everyone that passes through without any difficulty. YVR has created features to support people with mobility and agility loss by including universal food and service counters, displays visible for everyone, accessible gates and many more physical features in their design of the terminals. For passengers with hearing loss, this airport has made adjustments such as incorporating speakers that result in clearer sounds, visual paging systems and check-in counters with amplified handsets. The Vancouver airport works to support those who are visually impaired. They have created electronic/larger print terminal maps, high contrast and braille signage, pet relief and have designed the flooring to incorporate a variety of textures to assist with wayfinding. The last group Vancouver International Airport has tailored their design to is passengers with developmental disabilities. Through using plain language, Customer Care staff and wayfinding support, YVR has worked to make the travel process for passengers with developmental disabilities as smooth as possible.
These are some examples of the tremendous effort from the designers of Vancouver International Airport to make this airport accessible according to the Rick Hansen Foundation. They have worked to serve as many people with disabilities and their families as possible and create a stress-free experience for all passengers that travel through Vancouver International Airport.